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I've already reviewed this hat as the delivery was all good. Since then I've taken it on holiday, and in the airport noticed that the stitching on the brim was coming undone. I'd not even worn it so it was really disappointing. PHC were quick to respond about a postal return for repair, but to be honest by then I'd sewn it myself as I needed it for my week long trip. I've emailed to ask about some money back but no reply. For the price paid I don't think it's good enough - make sure you check the stitching thoroughly!
My old panama finally bit the dust but has thankfully been replaced by a very nice hat from the Panama Hat Company. My pre sale enquiry was handled quickly and helpfully, delivery was swift and the hat is great. Will buy again.
Quality hat, sizing instructions were bob on. Quick delivery, what's not to like. All I need now is a sunny summer !
I was absolutely delighted with this hat ,it was a gift .and it was perfect.
It was a pleasure from first discussion to delivery to get an extra wide brimmed hat. And someone has ordered one just by seeing mine. Thanks to Mavi and the team.
Great service on first hat purchased 6/3/22, For your information on the second hat purchased 14/3/22 although the parcel was clearly marked fragile Royal Mail just threw it through the open door and down the hall. Luckily this did not damage this great hat.
Looks the part in Barbados in December!
Lovely fit and nicely styled.
This Panama is absolute quality. Only drawback is totally down to me. I bought a size too big and they exchanged it without any hassle at all. Only trouble is I could do with yet another smaller size. I'll keep this one as wearing it the day after tomorrow and will probably purchase another smaller one.
I have been buying panama hats for the last 7 years. I trust the quality, the value the service and I am happy with the price I pay. I will continue to use panama hats.