Exchange Payment (UK)add to cart below - £7

(16 reviews) Write a Review
Current Stock:

Please select this if you are required to pay an additional £7 for either:

an exchange delivery


an additional £8 amount due for eg. under-payment of international delivery

OR £8 difference in exchanged item price



To exchange your hat size or style within 28 days, and to receive a pre paid label please pay a £7.00 exchange payment online This can be found under Customer Service – Exchange payments . Once received we will send you a pre-paid return.slabel to your email address. When returning your hat please complete the form below letting us know which size you require. We will then post your return back to you.



28.00 (cm)
15.00 (cm)
38.00 (cm)


  • 5
    Efficient service

    Posted by Unknown on 9th Nov 2016

    Replacement required and was handled rapidly and effectively.

  • 5
    Very helpful

    Posted by John on 3rd Oct 2016

    Got the wrong size initially - all sorted with a very polite phone all. Delighted with thee product and the service

  • 5
    Don't Get Hot Get A Hat!

    Posted by Peter Lovell on 19th Jul 2016

    Excellent Quality Highly recommended. Just back from walking the Dogs,and my Panama was comfortable stops the sun going in my eyes and keeps my head cool and it looks cool

  • 5
    first class service

    Posted by Unknown on 4th Aug 2015

    Having purchased the wrong size, the exchange was swift and efficient.

  • 5
    Excellent service

    Posted by Daniele Manktelow on 4th Aug 2015

    I bought a rolling Panama for my son. It was two weeks before I was able to give it to him, but the hat was exchanged straight away when it proved to be too small. The exchange service was second to none and the hat too! I was so pleased I bought another for my husband.

  • 5
    Great panama

    Posted by Unknown on 31st Mar 2015

    I bought this hat after looking for something different from the normal Panama this fits the bill perfectly, good delivery and good exchange policy I ordered the wrong size but no problem exchanged within days,a great buy.

  • 4
    Down Brim Trilby Panama Cuenca 3/5

    Posted by Mr Graham Sherwood on 10th Jul 2014

    The hat is very well made apart from the top of the inside of the hat. My hair quite thin on top of my head I found that the weave was spikey where the hat was started in manufacturing and it became quite irritating to the top of my head it would be nice if it included a liner in the top of the hat I am having to place a piece of sponge in the top to make it more comfortable to wear.