Christmas Delivery Times 2018
As all our orders are shipped using Royal Mail signed for delivery as standard.
In order to avoid any disappointment, the last Christmas postal delivery dates for orders required before 25th December, as advised by The Royal Mail, are below:
UK Standard delivery (signed for) - Wednesday 19th December
UK Special delivery (signed for) - Thursday 20th December
International (tracked) - Western Europe: Wednesday 12th December
Rest of World - Friday 3rd December
Extended Christmas Returns Policy
We've specially extended our returns period for the Christmas season. Items purchased from www.panamahats.co.uk and dispatched during the period from November 1st, 2018 to December 25th, 2018 inclusive may be returned at any time before midnight on January 31st, 2019. Our returns policy will revert to the standard 14-day period for items purchased after December 25th, 2018.
Free Christmas Exchanges
We understand that its hard for Santa to always get it right, so if you or the recipient need to exchange the wrong sized hat, you can simply return it for another size in the same style, as long as we have it in stock.
Simply send back the unworn hat in the packaging it was sent in, using the returns label included on the packing slip, let us know the correct size required, and we will send out the correct size back to you/the recipient for free on receipt.
This offer applies to any hats purchased from www.panamahats.co.uk and dispatched during the period from November 1st, 2018 to December 25th, 2018 inclusive, which may be returned for an exchange at any time before midnight on January 31st, 2019.
Christmas Opening Hours
Please note that we will be closed over the holiday period, on the following days:
December 24th, 25th, 26th and 31st 2018, and January 1st 2019